Empower Users to Fix Their Own Network Issues
The self-service tool MSPs and IT teams deploy to reduce support tickets by 40%
Turn Every User Into Their Own IT Support
50% of IT tickets are network-related, costing businesses millions in lost productivity. Network Weather is deployed by IT teams and MSPs on user devices, enabling non-technical users to self-diagnose and resolve connectivity issues without opening a ticket. Unlike SASE or monitoring tools, we provide plain-English guidance directly to end users.
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Who We Serve
For Enterprise IT
Deploy on endpoints to reduce helpdesk burden and scale support
Learn More for Enterprise →
What Your Users See
Simple interface that anyone can understand - no IT knowledge required
- ✓ How well is my internet working?
- ✓ Whose fault is it?
- ✓ What can I do about it?
👍 All in plain English.
Critical Issues
Your internet is down - here's exactly how to fix it, step by step in plain English.
Warnings
Your connection is slow - follow these simple steps to speed it up right now.
Advisory
Improve your home office setup with these easy recommendations for better connectivity.
What Network Weather Is NOT
- ❌ Not another IT monitoring dashboard
- ❌ Not a VPN or security tool (works alongside them)
- ❌ Not requiring IT expertise to use
- ❌ Not for IT staff - it's for end users
What Network Weather IS
- ✅ User-facing self-help tool
- ✅ Deployed by IT/MSPs
- ✅ Plain English for everyone
- ✅ Ticket reduction solution
FAQs
How does Network Weather work?
It is an application that runs on macOS and Windows that checks the health of your local network, detects common issues with your connectivity, and recommends corrective actions the user can perform, all in Plain English.
Who is Network Weather for?
The app is built for Managed Service Providers and Enterprise IT teams to install on managed endpoints and integrate with their ticketing systems to allow users to attempt to self-triage issues proactively.
Can I download Network Weather to try it out?
Soon! We anticipate having a version you can try on your own by the end of 2025.
How much does Network Weather cost?
Please contact us; you will find it surprisingly affordable. We charge on a per-seat, per-month basis.
Is the app compatible with my other endpoint agents like CrowdStrike, Trellix, GlobalProtect, and Zscaler?
Yes, we run with minimal permissions and are designed to be interoperable with other agents.
Does this integrate with my ticketing system?
We'd love to talk - contact us!
Are you able to offer a white label version for my VAR/MSP?
We are happy to have the conversation. Reach out!
Can the app see what a user is doing?
No, the app does not have access to browsing habits. We are “out of the packet path”.
Does the app require root privileges?
Most of the functionality is available with unprivileged user access only, but there are additional, optional modules that can be installed to provide additional insights that require root.
How is this different from SASE/Zscaler/VPN solutions?
Network Weather complements security tools. While SASE manages connections, we help end-users diagnose why their connection isn't working and fix it themselves with plain English guidance.
Do employees need IT knowledge to use this?
No. Network Weather is designed for non-technical users with plain English explanations and simple, actionable steps. Your employees click one button and get clear instructions.
Is this for MSPs or Enterprise IT?
Both! MSPs white-label it for clients to reduce support tickets, while enterprises deploy it for employees. It's a user-facing tool that IT teams deploy to enable self-service.